Frequently Asked Questions

Everything you need to know about shopping with SelectBasics.

How long does shipping typically take?

Most orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Currently, SelectBasics ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What should I do if my item arrives damaged?

If your order is damaged during transit, please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement at no extra cost.